Shipping Policy
Thank you for shopping with Zoloyolo. We are committed to delivering your order in a timely and secure manner. Please read our shipping policy below for details on processing and delivery times.
A. Shipping Methods and Costs
We currently offer one shipping method for all orders:
Express Shipping
- The cut-off time for order processing is 2:00 PM Eastern Time.
- Processing Time: All orders are processed within 7 to 9 business days (mon-fri) after the order is placed.
- Transit Time: After your order has been processed, it will be shipped via Express Shipping, which typically takes **7 to 15 business days** to arrive, depending on your location.
- Cost: A flat fee of $6.49 (USD) for all orders.
Note: We guarantee that you will not be charged any customs duties, import taxes, or additional fees. The final price at checkout is the total cost of your order.
B. Total Delivery Time
The total time it takes to receive your order is the sum of Processing Time and Shipping Time:
- Estimated Total Delivery Time: 14 to 24 business days.
Please note that these are estimated timeframes. Actual delivery times may vary slightly due to customs clearance, local postal delays, or other unforeseen factors.
C. Shipping Destinations
We currently only deliver to addresses in the following countries:
- Australia
- United States
- Canada
D. Shipping Carriers and Tracking
We work with trusted carriers like **USPS and FedEx** to ensure your order is delivered safely and efficiently. Once your order has been shipped, a tracking number will be sent to your email. You can use this number to track your order’s progress at any time.
E. Contact Us
If you have any questions about your order or shipping status, feel free to contact us. We’re always happy to help!
- Email: support@zoloyolo.shop
- Address: 5800 Quantrell Ave Apt 318, Alexandria, VA 22312, United States
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time