Shipping Policy
This policy outlines the shipping procedures for purchases made from Goroamies LLC, doing business as Zoloyolo (“we”, “us”, “our”). We are committed to delivering your order in a timely and secure manner.
1. Shipping Timeline and Rates
We currently offer one shipping method for all orders. Our business days are Monday through Friday.
- Shipping Method: Standard Shipping
- Cost: A flat fee of $6.49 USD for all orders.
- Processing Time: All orders are processed within 7 to 9 business days (Monday – Friday). Orders placed before 2:00 PM Eastern Time are processed the same day.
- Transit Time: After processing, transit typically takes 7 to 15 business days to arrive.
- Total Estimated Delivery: You can expect your order to arrive within 14 to 24 business days.
Please note that these are estimated timeframes. Actual delivery times may vary due to customs clearance, local postal delays, or other unforeseen factors.
2. Shipping Destinations and Carriers
Shipping Destinations: We currently only deliver to addresses in the following countries:
- Australia
- United States
- Canada
Shipping Carriers: We work with trusted carriers like USPS and FedEx to ensure your order is delivered safely.
3. Taxes, Duties, and Customs Fees
We guarantee that the final price you see at checkout is the total cost of your order. You will not be charged any customs duties, import taxes, or additional fees.
4. Order Tracking
Once your order has been shipped, a tracking number will be sent to your email. You can use this number to track your order’s progress at any time.
5. Contact Us
If you have any questions about your order or our shipping policy, please feel free to contact us.
- Goroamies LLC (dba Zoloyolo)
- Address: 1370 W Ridge Rd #1031, Rochester, NY 14615, United States
- Email: support@zoloyolo.shop
- Phone: +1 800-609-2780
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time