Privacy Policy

This Privacy Policy describes how Goroamies LLC (doing business as “Zoloyolo”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

1. Information We Collect

We collect information in several ways to provide and improve our services to you.

a. Information You Provide to Us

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
  • Account Information: If you create an account, we collect your name, email address, and password.
  • Payment Information: Your payment is processed by secure third-party gateways. We do not store your full credit card details on our servers.
  • Communications: We collect information when you contact us for customer support or any other inquiries.

b. Information We Collect Automatically

  • Usage Data: We collect information about how you interact with our site. This may include your IP address, browser type, and pages visited.
  • Cookies: Our store, powered by WooCommerce, uses cookies to keep track of cart contents while you’re browsing our site. You can control or delete cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.
  • To Communicate With You: To respond to your inquiries and provide customer support.
  • To Improve Our Store: To analyze how our site is used and to improve our products and user experience.
  • For Security and Fraud Prevention: To screen orders for potential risk or fraudulent activity.
  • For Marketing: To send you emails about new products or promotions, but only if you have opted-in to receive them.

3. Who We Share Your Information With

We do not sell your personal information. We only share it with trusted third parties who help us operate our business, such as:

  • Payment Processors: To securely process your payments (e.g., PayPal, Stripe).
  • Shipping Carriers: To deliver your orders to you (e.g., USPS, FedEx).
  • Service Providers: Who provide services like website hosting and analytics.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Data Security and Retention

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. We will retain your order information for our records for as long as necessary to comply with legal and tax obligations, unless you ask us to delete it.

5. Your Rights

You have the right to access, correct, or delete your personal information that we hold. If you would like to exercise these rights, please contact us using the information below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Goroamies LLC (dba Zoloyolo)
  • Email: support@zoloyolo.shop
  • Phone: +1 800-609-2780
  • Address: 1370 W Ridge Rd #1031, Rochester, NY 14615, United States
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time